email help Archives - Â鶹APP /knowledgebase/tag/email-help/ Sat, 12 Sep 2026 13:46:02 +0000 en-US hourly 1 /wp-content/uploads/2018/07/cropped-SWIC_favicon-5-150x150.jpg email help Archives - Â鶹APP /knowledgebase/tag/email-help/ 32 32 Student Microsoft 365 Multi-Factor Authentication /knowledgebase/student-office-365-multi-factor-authentication/ Wed, 17 May 2023 20:06:49 +0000 /?post_type=knowledgebase&p=132216 Student MFA Information Â鶹APP IT Division has implemented Multi-Factor Authentication (MFA) for accessing the student Microsoft 365 (M365) tenant.  This includes eSTORM, student.swic.edu email, D2L Brightspace, Teams and any […]

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]]> New & Returning Student Technology Checklist /knowledgebase/new-returning-student-technology-checklist/ Fri, 09 Jan 2026 17:04:53 +0000 /?post_type=knowledgebase&p=163489 The following is suggested by the Technology Assistance Center to help students with their technology needs. Please make sure you are following up with other departments as needed. SWIC’s Technology […]

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]]> Forwarding Student Emails /knowledgebase/forwarding-student-emails/ Wed, 24 Jun 2026 13:44:11 +0000 /?post_type=epkb_post_type_1&p=171392 Email Forwarding Blocked Â鶹APP has disabled the ability to automatically forward emails from student accounts (student.swic.edu) to external email services such as Gmail and iCloud. As a result, […]

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]]> Accessing Email Off-Campus /knowledgebase/accessing-email-off-campus/ Tue, 24 Mar 2020 14:28:51 +0000 /?post_type=knowledgebase&p=53444 Outlook via Office 365 To access your employee email off-campus or via the web, visit outlook.office.com. What is my username for Outlook? Use your full SWIC email address (example: jane.doe@swic.edu). […]

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]]> Employee Email on a Smart Phone/Tablet /knowledgebase/employee-email-on-a-smart-phone-tablet/ Mon, 23 Nov 2020 20:17:21 +0000 /?post_type=knowledgebase&p=72736 A Special Note for Adding Mobile Device Accounts On Campus If you are on a SWIC Campus, please make sure you sign into SWIC Employee Wi-Fi before setting up your […]

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]]> More Outlook Help /knowledgebase/more-outlook-help/ Tue, 24 Mar 2020 14:46:49 +0000 /?post_type=knowledgebase&p=53448 Email Retention The retention policy for emails, including backups and online storage, is 7 years based on the regulatory standards.  If you MUST access emails longer than 7 years move […]

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]]> Student Email (Microsoft 365) Information /knowledgebase/student-email-information/ Thu, 24 Oct 2019 15:24:12 +0000 /?post_type=knowledgebase&p=45932 Log in to Outlook What is my SWIC student email address? What is my SWIC email password? What do I do if I forget my password? Where do I go […]

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