Welcome to our Support Portal. Search for answers using the search box below,
or create a support ticket if you cannot find your answer.
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What is eSTORM?
eSTORM is the enhanced Southwestern Total Online Records Management.
Your eSTORM account gives you access to multiple services in your Student Center, including:
1. Course schedules
2. Online course registration for current students
3. Course grades
4. Financial aid management, including reviewing/accepting awards
5. Financial services and bill payment
6. Graduation applications and transcript requests
How do I access the Student Center and my student records?
Go to and click on the Student Sign In button and enter your SWIC student email.
Enter your eSTORM password. If you do not know your password, or if it has expired, you can听.
Once you are signed in, you are on your Student Center Homepage. Click on the appropriate tiles to access your records.
How do I change my eSTORM password?
Click听听for help changing/resetting your eSTORM password.
Help can also be found at the听.
How do I request a change to my name, address, date of birth, or social security number?
Please fill out a听听form (write in any changes for your DOB and send a copy of your photo id).
Where can I find help using eSTORM?
Search this site for help, or contact the听.
I鈥檓 interested in attending classes at SWIC. Can I apply online?
Yes. The New Student Information Form, which is our application, is available on . Click on the Apply tile:
For more information on becoming a student at SWIC, view the听.
Will I be able to enroll online?
Current students are able to enroll online.
New students will be able to enroll online if they have activated their eSTORM account by clicking on the 鈥淣ew User or Forgot Password?鈥� link on the sign in page:
I鈥檓 in Class Search and Enroll, why can鈥檛 I enroll?
Look on the Program and Residency page in the Manage Classes tile. If you do not see a primary program or residency in the Primary Program and Residency by Term section you will need to be Term Activated – click HERE for directions, or contact Enrollment Services.
Check for Holds, and your To Do List in the Tasks tile:
Click on the links for more information; Holds and outstanding To Do items may affect your ability to enroll.
When is maintenance performed on eSTORM?
eSTORM is available 24 hours a day, 7 days a week. However, maintenance may be scheduled and cause a temporary outage. Maintenance information will be posted on eSTORM, under Announcements.